Engagement
Customer Journey (7-Step)
The netzstrategen customer journey: 7 steps from outreach to advocate. Steps 0–2 are free, Kickstart at a fixed price, an exit at every point.
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The netzstrategen customer journey: 7 steps from outreach to advocate. Steps 0–2 are free, Kickstart at a fixed price, an exit at every point.
The Platform License is contract B in the AI Operations model: an annual license for platform and updates — with client-owned AI accounts and no lock-in.
Project Fees are contract C in the AI Operations model: modular fixed prices for Kickstart, workshops, and expansion sprints — the entry before the retainer.
The Service Retainer is contract A in the AI Operations model: monthly consulting and operations support — priced flat by value, not by the hour.