Understand the terms

Glossary Index

A

Admin Layer (Foundation Layer, Platform Foundation) AI Agents (agentic AI, autonomous agents, AI agent) AI Operations (AI Operating Function, AI Ops, Claude AI Operations) Answer Engine Optimization (AEO) (AEO, Answer Engine Optimization, agent visibility, agentic commerce) Artificial Intelligence (AI, KI)

C

ChatGPT (OpenAI) (ChatGPT, OpenAI ChatGPT, GPT-5) Claude (Anthropic) (Claude, Anthropic Claude, Claude Opus, Claude Sonnet) Cockpits (AI Cockpit, Cockpit, AI Interface) Customer Journey (7-Step) (7-Step Journey, Entry Path, AI Operations Journey)

D

Data Residency (EU Data Residency, Data Location, Data Storage Location) DeepSeek (DeepSeek AI, DeepSeek-V4, DeepSeek R1) Digital Sovereignty (Technological Sovereignty, AI Sovereignty, European Digital Sovereignty)

E

Engagement Steps (12-Step Retainer) (12 Steps, 12-Step Program, Retainer Steps) EU AI Act (AI Act, AI Regulation, Regulation (EU) 2024/1689) EU-hosted & Data Sovereignty (EU-hosted, Data Sovereignty, GDPR AI)

G

Generative Engine Optimization (GEO) (GEO, Generative Engine Optimization, AI visibility, AI SEO) Google Gemini (Gemini, Google DeepMind Gemini, Gemini Pro, Gemini Flash) Grok (xAI) (Grok 4, xAI Grok) Groq (inference platform) (GroqCloud, LPU, Language Processing Unit)

I

Implementation Gap (AI Implementation Gap, Pilot Graveyard)

J

Joy of Use (Usability, AI Usability, User Experience)

L

Llama (Meta) (Meta Llama, Llama 4, LLaMA) LLM Inference (Inference, Model Serving)

M

Machine Learning (ML) Microsoft Copilot (Microsoft 365 Copilot, Copilot, M365 Copilot) Mistral AI (Mistral, Le Chat, Mistral Large)

O

Open Source LLM (Open-weights model, open language models, open-source model) Operating Systems (OS, Content OS, Marketing OS, SEO OS) Operations Layer (Execution Layer, Operations Tier) Output Layer (Delivery Layer, Results Layer)

P

Perplexity AI (Perplexity, Perplexity Pro, Answer Engine) Platform License (License, Platform Licence, Contract B) Project Fees (Project pricing, Kickstart, Contract C)

Q

Qwen (Alibaba) (Qwen3, Tongyi Qianwen, Alibaba Qwen)

R

Responsible AI & AI Act Compliance (Responsible AI, AI Act Compliance)

S

Self-hosted AI (Self-hosting, local LLMs, on-premise AI) Service Retainer (Retainer, AI Operations Retainer, Contract A) Skills (AI Skills, Skill, AI capabilities) Strategy Layer (Strategic Context Layer, Context Layer)

W

Workflows (AI workflows, workflow automation, AI workflow)